We are excited to announce that we have won the Best of Staffing Client and Talent Diamond Awards for providing superior service to our clients and candidates for at least five (5) consecutive years. Presented in partnership with presenting sponsor CareerBuilder and gold sponsors Indeed & Talent.com, ClearlyRated’s Best of Staffing® Award winners have proven to be industry leaders in service quality based entirely on ratings provided by their clients and candidates. On average, clients of winning agencies, like ours, are twice as likely to be completely satisfied and candidates who have been placed by winning agencies are twice as likely to be completely satisfied with the services provided compared to those working with non-winning agencies. Here’s a full breakdown of our success metrics:
- We received a Net Promoter® Score of 71.4% from their clients, significantly higher than the industry’s average of 28% in 2020.
- We received a Net Promoter® Score of 90.5% from their candidates, more than X times the industry’s average of 18% in 2020.
“To say last year was a tumultuous one for our company, and many others in our industry, would be an understatement. We enjoy working with our clients and talent navigating these unprecedented times and are proud and honored to be recognized for our efforts in this way.” said Mike Erney, Managing Partner of Capstone Search Advisors.
“After one of the most turbulent years in modern history, winners of the 2021 Best of Staffing award have proven their commitment to go above and beyond in support of their clients and placed talent,” said ClearlyRated’s CEO and Founder, Eric Gregg. “These service leaders have demonstrated their capacity to be agile, to be precise, and to prioritize the client and talent experience above all else. It is my honor to celebrate and showcase the 2021 Best of Staffing winners alongside feedback from their actual clients and placed talent on ClearlyRated.com!”
Rooted in satisfaction research for professional service firms, ClearlyRated utilizes a Net Promoter® Score survey program to help professional service firms measure their service experience, build online reputation, and differentiate on service quality. Learn more athttps://www.clearlyrated.com/solutions/.
About Best of Staffing
ClearlyRated’s Best of Staffing® Award is the only award in the U.S. and Canada that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients and placed talent. Award winners are showcased by city and area of expertise on ClearlyRated.com—an online business directory that helps buyers of professional services find service leaders and vet prospective firms with the help of validated ratings and testimonials.